Frequently Asked Questions

FAQ

Your Home Care Questions Answered

We know that choosing the right in-home senior care provider in Connecticut comes with important questions. This FAQ section is here to give you clear, honest answers about our services, caregivers, scheduling, and what to expect.

What types of home care services do you provide in Connecticut?

Private Concierge Care offers non-medical in-home care services including personal care (bathing, dressing, hygiene), companionship, meal preparation, medication reminders, light housekeeping, and more. Every care plan is tailored to meet the unique needs of seniors across Connecticut.

How do I know if my loved one needs in-home care?

If your loved one struggles with daily activities like bathing, cooking, mobility, or feels isolated, in-home care may be the right solution. We offer free consultations to help families understand their options and decide the best level of care.

Are your caregivers licensed, trained, and background-checked?

Yes. All caregivers at Private Concierge Care are fully trained, thoroughly background-checked, and chosen for their experience and compassion. We prioritize safety, professionalism, and trust in every home.

Can I customize the care plan for my family member?

Absolutely. We create personalized care plans based on your loved one’s health needs, routine, and personal preferences. Our services are flexible and can be adjusted as care needs change over time.

Do you offer 24/7 or overnight senior care?

Yes, we offer 24/7 home care, overnight shifts, and live-in support for seniors who need continuous assistance. Whether it’s short-term or long-term care, we’re available when your family needs us most.

How does scheduling and caregiver matching work?

We start with a consultation to understand your loved one’s care needs, schedule, and personality. Then we match them with a compatible caregiver and offer flexible scheduling that works for your family — from a few hours a week to full-time support.

What areas of Connecticut do you serve?

We proudly serve West Haven, New Haven County, and nearby areas across Connecticut. Not sure if you’re in our coverage zone? Just give us a call — we’ll be happy to confirm.

Is home care covered by insurance or Medicaid?

Private Concierge Care is a private-pay service. However, many families use long-term care insurance to help cover the cost. We’ll gladly walk you through your payment options and help you explore what might be covered.

How quickly can care begin after I contact you?

In many cases, care can begin within 24 to 72 hours of your consultation. We understand that time matters, and we’re prepared to get care started quickly — especially in urgent situations.

What makes Private Concierge Care different from other home care providers?

We provide concierge-level home care with a personal touch. Families choose us for our consistency, responsive service, and deep commitment to delivering respectful, high-quality support that promotes dignity, safety, and independence.

Contact Us

Have a specific question about our senior care services or need help getting started? Our team is here to provide clear answers and personalized guidance. We’re just a call or message away.

📞 Phone: 203-901-2018

📧 Email: sherroinescmc@gmail.com

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Business Hours

Monday - Sunday, 24/7